Complete guide to claiming your free Nimbus Cloud Glider through Epic Games’ compensation program
Understanding the Nimbus Cloud Glider Compensation
Fortnite enthusiasts now have an exclusive pathway to acquire the coveted Dragon Ball Nimbus Cloud Glider without spending V-Bucks, thanks to Epic Games’ recent compensation initiative. This rare opportunity stems from a specific shop error that affected certain players during a limited timeframe.
Dragon Ball aficionados will appreciate this unexpected chance to obtain the iconic Nimbus Cloud (Kintoun) Glider completely free in Fortnite, though eligibility remains restricted to a particular player group affected by a shop display error.
Originally introduced during Chapter 3 Season 3, this Rare-tier Glider formed part of the comprehensive Dragon Ball collaboration content. Unlike the Shenron Glider that players could unlock through gameplay, the Nimbus Cloud remained exclusively purchasable using premium currency until this compensation scenario emerged.
The compensation opportunity arose when Epic Games encountered a display malfunction with the Dragon Ball Gear Bundle during August 2024. The Nimbus Cloud Glider appeared incorrectly as part of this bundle’s contents, misleading purchasers about what they would receive.
Players who acquired the Dragon Ball Gear Bundle specifically during August 2024 now qualify for complimentary Nimbus Cloud (Kintoun) Glider distribution. Epic confirmed this compensation on September 20 after investigating the misleading bundle presentation.
Claiming Your Free Glider and Return Ticket
Following their investigation, Epic Games determined that all players who purchased the problematic bundle during the affected period would receive both the missing Glider and a Return Ticket where applicable. The company temporarily removed the bundle from the item shop while resolving the display inaccuracy.
If you purchased the Dragon Ball Gear Bundle during the qualifying window, simply logging into Fortnite should reveal the Nimbus Cloud Glider already added to your cosmetic inventory. The accompanying Return Ticket also appears automatically for eligible accounts.
Return Tickets provide valuable flexibility by allowing refunds on eligible cosmetic items after standard cancellation periods expire. This additional compensation demonstrates Epic’s commitment to customer satisfaction when shop errors occur.
For optimal claim verification, check your Locker’s Glider section and examine your Return Ticket inventory. The distribution process typically completes within 24 hours of Epic’s compensation announcement, though some accounts may experience brief delays.
Troubleshooting and Support Options
Should you confirm eligibility but find the Nimbus Cloud Glider missing from your inventory, initiate contact with Epic Games support through their official customer service channels. Provide specific purchase details and approximate transaction dates to facilitate investigation.
Unfortunately, players who purchased the Dragon Ball Gear Bundle before August 2024 cannot receive complimentary Nimbus Cloud Gliders. The compensation exclusively applies to purchases made during the period when the bundle incorrectly displayed the glider as included content.
Common resolution steps include verifying your purchase history through the platform storefront, ensuring you’re checking the correct account, and allowing up to 72 hours for distribution completion. Persistent issues typically require direct support intervention.
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Historical Context and Rarity
The Nimbus Cloud Glider’s initial Chapter 3 Season 3 release positioned it as a premium cosmetic exclusively available through V-Bucks purchases. This compensation marks one of few instances where Epic has provided previously paid content free due to shop errors.
Compared to other Dragon Ball collaboration items, the Nimbus Cloud maintains distinctive rarity as both an anime-iconic accessory and limited-availability cosmetic. Its compensation distribution adds an interesting chapter to Fortnite’s collaborative item history.
While discussing shop updates, Fortnite players might also explore acquiring the Ghost Ri-Durrr skin or the Iron Man Mark 45 skin, though these remain standard premium offerings without current free acquisition methods.
This compensation case establishes important precedent for how Epic addresses shop inaccuracies, potentially influencing future customer service approaches for similar incidents involving misrepresented bundle contents.
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